Questions people ask
Plain answers. If yours is not here, ask us on WhatsApp.
Is this real?
Yes. TrustAm Data is run by TrustAm Limited, a Nigerian company (CAC RC 9391501) in Lagos. Companies that build AI and robots pay us for real video of people at work and real conversations, and we pay the people who record them.
You can check us before you share anything: our company registration and how to test us are at trustamai.com/is-trustam-real.
How do I get paid?
In naira, to a Nigerian bank account or your TrustAm account in your own name. No fee and no minimum. You are paid for approved minutes: most of it the next day, the rest after a short final check.
The exact rates and timing are on the rates page.
Why do you need my BVN or NIN?
To make sure every contributor is a real, different person, and that the money goes to the right account. Buyers only trust the data because we check every person. We check the number with the national record and match it with a live selfie.
We store a scrambled version of your number and its last four digits only. Reviewers never see it.
Who buys the videos?
Companies in Nigeria and abroad that teach computers and robots how people work and talk, for example a robotics lab that wants robot hands to handle fabric. Each task tells you what kind of company licenses it and what for.
Faces of other people are blurred before any company receives a video.
Can I delete my data?
Yes, at any time. You can stop future sales of your recordings, or ask us to delete them. We delete them from our systems and stop future sales, and we ask companies that already received them to delete them too.
What if my clip is cut?
Only the bad minutes are cut; the good minutes are still paid. Each cut shows the time, the reason in plain words and a tip to fix it next time.
If you think a cut is wrong, you can appeal once per clip within 72 hours. A different reviewer looks at it within 24 hours.
Do I have to pay anything to join?
Never. Not to join, not for the head strap, not for "activation" or "registration". Anyone who asks you for money is not TrustAm. Report them to us on WhatsApp.
What phone do I need?
An Android phone (Android 9 or newer) with a good back camera that records 1080p video, and about 8 GB free space. Uploads wait for Wi-Fi by default, so they do not finish your data.
More: pay rates · how to record · privacy notice · how we protect data