How to Use TrustAm

Head to the TrustAm marketplace and explore hundreds of verified service providers. You can filter by category (e.g., Hair Braiding, Photography, Auto Mechanic), city (Lagos, Abuja, Port Harcourt, and 10 more), and price range. Think of it like scrolling through a shopping mall, but for services.

Found someone interesting? Tap their profile to see everything: their bio, portfolio photos of past work, services and prices, customer reviews (only from people who actually paid), and their availability. Every review on TrustAm is payment-verified, so you know it's real.

Ready to book? Select the service package you want (providers often offer Basic, Standard, and Premium tiers), pick your preferred date and time, add any special notes (like "I want box braids, waist length"), and confirm your booking. It's as easy as ordering food online.

Here's where TrustAm is different from sending money directly. When you pay, your money doesn't go straight to the provider. Instead, it's held safely in escrow (think of it like putting money in a secure safe that neither you nor the provider can touch). The provider sees that you've paid and knows the money is waiting for them. You can pay with your debit card, bank transfer, or USSD.

Once the provider finishes the job, you'll get a notification asking you to confirm delivery. Take a moment to check everything is as expected. Once you confirm, the money is released from escrow to the provider. If something isn't right, you can open a dispute before confirming.

After confirming delivery, you can rate your experience from 1 to 5 stars and write a short review. Your review helps other buyers make decisions, and since it's linked to a real payment, it carries more weight than reviews on other platforms. Good reviews help great providers get more customers.

Getting started takes less than 5 minutes. Download TrustAm, create your account with your phone number, and select "I'm a service provider" during signup. Choose the category that best describes your work (e.g., Hair Stylist, Photographer, Caterer). You can always add more categories later.

Your profile is your business card on TrustAm. Add a professional display name, write a compelling bio that tells clients what makes you special, select your city, and upload portfolio photos showing your best work. Tip: Profiles with 5+ portfolio photos get 3x more bookings.

List the services you offer with clear descriptions, prices (in Naira), and estimated duration. You can create multiple packages for each service. For example, a hair stylist might offer: Basic Braids (2 hours, from ₦5,000), Box Braids (4 hours, from ₦15,000), and Full Glam Package (6 hours, from ₦35,000).

This is your personal business website, hosted on TrustAm for free. Customize it with different templates, choose your brand colors, add links to your Instagram, WhatsApp, TikTok, and more. Your page shows everything a potential client needs: your services, portfolio, reviews, and a "Book Now" button.

Your page lives at trustamai.com/@yourhandle. Put this link everywhere: your Instagram bio, WhatsApp status, Twitter profile, Facebook page, or even on printed business cards. When potential clients click it, they see your professional page and can book you instantly. No back-and-forth DMs needed.

When a client books you, you'll receive a notification. Review the booking details (service, date, time, special notes) and accept or decline. Your dashboard shows all your upcoming bookings, completed jobs, pending payments, and earnings at a glance. Stay organized without needing a separate app.

Once a client confirms your service was delivered, the payment is released from escrow to your TrustAm wallet. From there, you can withdraw to any Nigerian bank account. Withdrawals are fast, usually arriving in minutes. TrustAm charges a small 5% service fee, so you keep 95% of every payment.