
Who Should You Give Goods on Credit? A Simple Rule for Fashion Store Owners
Overview & Key Takeaways
Learn a straightforward way to decide who to give credit to in your fashion store. This guide focuses on protecting your money and keeping your business healthy by understanding the risks of selling on tick.
- Only give credit to people you know are good for it.
- Start small with credit to test reliability.
- Use your phone to record every single credit sale.
- Set clear payment dates and stick to them.
- If someone is late, stop giving them credit until they pay up.
Abi you sell fashion for your shop? Clothes, shoes, bags, anything at all. Sometimes, a customer comes, likes something, but says, "Oga/Madam, I no get money now. I go come pay on Friday." What do you do? Do you give them the goods? It's a tough question, o. Because if you say no, you might lose a sale. If you say yes, you might lose your money, and your goods!
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How to know who to give credit to in your fashion shop
The simple rule is this: Give credit only to people you know for sure will pay you back. This means people you have known for a long time, people who have bought from you before and always paid on time, or people who have a good reputation in the area. If you don't know them well, or if they look like they might run away with your goods, it's better to say no. Your money is precious. Don't let it scatter.
Think about it like this: If you were lending cash, would you give it to a stranger you just met? Probably not. Selling goods on credit is the same thing. It's your money tied up in those clothes. You need to be sure you will get it back so you can buy more stock, pay your rent, and feed your family.
For fashion store owners, especially those in busy markets like Balogun Market or Oshodi Market, the temptation to give credit is high. Customers see beautiful dresses, nice shoes, and want to take them home. But if you give credit to too many people who don't pay, your shop will soon be empty of goods and money. You need a system. You need to know your numbers. That's where TrustAm comes in.
Why giving credit can be dangerous
Giving goods on credit without proper records is like walking in darkness. You don't know who owes you, how much they owe, or when they are supposed to pay. This can lead to:
- Lost Money: Customers might forget, or deliberately refuse to pay.
- Lost Goods: If they don't pay, your goods are gone, and so is the money you used to buy them.
- Cash Flow Problems: If your money is stuck with debtors, you won't have cash to buy new stock or pay your bills.
- Stress and Worry: Constantly chasing people for money is tiring and can affect your health and business.
This is why knowing who owes you is so important. It's not about being mean; it's about being smart with your business. You can learn more about how to track sales and debts easily, even if you're a busy owner like those in Uyo.
How to manage credit sales without losing track
Okay, so you've decided to give credit to a trusted customer. What next? The most important thing is to WRITE IT DOWN. Don't rely on your memory, especially when you're busy. Every single sale on credit must be recorded immediately.
With TrustAm, recording a credit sale is as easy as sending a WhatsApp message. You can just type or even use your voice note to say, "Sold one blue Ankara dress, size 12, to Mama Ngozi, balance ₦15,000, to pay next week Friday." That's it! The system records it for you. It goes straight into your debt book. You'll see exactly who owes you, how much, and when it's due. No more scribbling on paper that gets lost or faded.
When the payment date comes, TrustAm can even remind you politely to chase the customer. And when they pay, the debt automatically closes itself in your records. This makes keeping your books clean so much easier than the old way. It's like having someone follow you around, making sure every transaction is captured.
The 'Test Drive' Method for New Credit Customers
For customers you're not 100% sure about, use the "Test Drive" method. This means giving them a very small amount of credit first. Maybe just one small item, or a small amount of money. See how they handle it. Do they pay on time? Do they communicate if there's a delay?
- Start Small: Offer credit for an item worth maybe ₦5,000 to ₦10,000.
- Set a Short Deadline: Ask for payment within 3-7 days.
- Monitor Closely: Keep a close eye on the payment.
- Reward Good Behaviour: If they pay promptly, you can consider them for slightly larger credit next time.
- Cut Them Off if They Fail: If they miss the deadline or pay late without a good reason, stop giving them credit.
This way, you build trust with customers who prove themselves reliable, without risking a large amount of your stock or cash. It’s a safer way to grow your credit business. This is much better than the old days where people just wrote things down on any piece of paper they could find, hoping for the best.
What if someone doesn't pay?
If a customer you gave credit to doesn't pay on the agreed date, the first thing you should do is contact them. Sometimes, they just forgot. A polite message or call can solve the problem. But if they start making excuses or avoiding you, it's time to be firm.
With TrustAm, your debt book shows you exactly who is overdue. The system can even send a polite reminder message with a pay button for them. If they still don't pay, you might have to stop giving them any more goods on credit until they clear their debt. It's not personal; it's business. You can't keep feeding someone who isn't paying for the food.
Remember, selling on credit is a tool to help your business grow, not a way to give away your hard-earned money. Be smart, be careful, and always keep good records. Knowing who owes you is just as important as knowing your sales figures. If you're tired of guessing, TrustAm can help you keep your records without slowing down your business. It's all done right inside WhatsApp, so there's no app to download.
TrustAm for your fashion store
TrustAm helps fashion store owners manage their sales, track who owes them, and know their numbers. You can record sales on credit, send payment reminders, and even get a daily summary of your business performance. It's the easiest way to make sure your money is safe and your business is growing.
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Frequently Asked Questions
What is the safest way to give credit?
The safest way is to give credit only to customers you know very well and trust completely. Always start with a small amount to test their reliability and set a clear, short payment deadline. Always record the transaction immediately.
How do I record credit sales without a POS machine?
You can record credit sales manually in a notebook, or use a digital tool like TrustAm. With TrustAm, you simply send a message on WhatsApp detailing the sale, and it automatically logs the debt for you. This is much faster and more reliable than manual methods, and there's no app to download.
What if a customer claims they paid but I didn't receive the money?
TrustAm helps prevent fake alerts by issuing a stamped receipt to both you and the customer the instant money lands in your account. This receipt is proof of payment. If a customer claims they paid without a receipt generated by TrustAm, they likely didn't pay.
How can I prevent customers from owing me too much money?
Set clear credit limits for customers based on your trust in them and their payment history. Always enforce exact payment amounts when they pay. If a customer consistently pays late or owes too much, it's best to stop giving them credit until their balance is cleared.
Can TrustAm help me chase customers who owe me money?
Yes, TrustAm can automatically send polite reminders to customers when their payment is due. It also provides a clear view of who owes you money, how much, and for how long, making it easier to manage your debtors.
How do I know if a customer is a good credit risk?
A good credit risk is someone who has a history of paying you back on time, who you know personally and who has a good reputation in the community. For new customers, use the 'Test Drive' method: start with a very small credit amount and a short payment window to see how they perform.
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Chisom Anen
Founder and CEO of TrustAm. Building Nigeria's reputation marketplace for verified service providers. Reviews unlock only after real payments.
Disclosure: This article is published by TrustAm. Some links may direct to our own marketplace and products.
Sources & References
- Start on WhatsApp →— wa.me
- Federal Inland Revenue Service— firs.gov.ng
- Corporate Affairs Commission— cac.gov.ng
- Small and Medium Enterprises Development Agency— smedan.gov.ng
- Central Bank of Nigeria, Monetary Policy— cbn.gov.ng
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