Selling your service on TrustAm

Joining is free

There is no registration fee, no listing fee and no monthly fee. On WhatsApp, say "I want to offer my service" and the bot sets up your profile: your business name, what you do, your area, a starting price and the bank account we pay you into.

If anyone asks you to pay money to join TrustAm or to "unlock" customers, it is not us.

Our fee: 10%, only when you get paid

You set your price. TrustAm adds a 10% service fee on top, so the customer sees one price that already includes it. You pay nothing when nobody books.

Example: you charge ₦20,000. The customer pays ₦22,000. You receive ₦19,850. The ₦150 is the 7.5% VAT on our ₦2,000 fee.

How and when you get paid

Customers pay through TrustAm. When the customer confirms the job is done, your money is released and paid to the bank account you gave us when you signed up. If the customer does not reply after you mark the job done, it is released automatically after 72 hours unless they open a dispute.

On WhatsApp, type "earnings" to see what is on its way to you.

The terms

The rules for providers and customers, disputes and refunds are in our Terms of Service and Refund Policy. If a customer disputes a job, our team looks at the evidence from both sides before any money moves.

Is there a registration fee to join TrustAm as a provider?

No. Joining and listing your service are free. TrustAm only takes a 10% service fee when a customer pays you through TrustAm, and it is already inside the price the customer sees.

How do providers get paid on TrustAm?

When the customer confirms the job is done, your money is released and paid to the bank account you added when you signed up. Type "earnings" on WhatsApp to see what is coming.

How much does TrustAm take from my price?

10% of your price, added on top for the customer, plus 7.5% VAT on that fee which comes off your side. You charge ₦20,000, the customer pays ₦22,000, you receive ₦19,850.

I am a designer, writer or other remote freelancer. Can I join?

Yes. Graphic design, writing, video editing, web and other digital services are listed the same way as artisans. Say what you do and the area you work from.

I tapped a "book" link on the website by mistake. Am I now a customer?

No. If you offer a service, tap "I offer this service" when the bot asks, or just say so, and nothing is booked in your name.